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    Privacy

    What we do with what you send

    Warehouse hand checking an order against a clipboard beside stacked cartons

    Short version: your request goes to our sales desk, and nowhere else.

    Quote requests
    The quote form asks for your name, company, email address, phone number, your shipping address, the items you need, quantities, and any notes you add.
    Contact messages
    The contact form asks for your name, email address, phone number, and the message you write.
    Where it goes
    Both forms are sent by email to orders@southwestdist.com, where the sales team answers your request. The forms are delivered through Usebasin, a third party form service that processes the submission on our behalf. Questions typed into Southwest Bot are sent to our website provider's chat service to generate an answer.
    What we do not do
    We do not sell or rent your details, and we do not use them for advertising.
    Maps
    The map on the home and contact pages is Google Maps. It loads only after you allow it or click Show map, and Google may then set its own cookies. Nothing loads before that.
    Your choice
    That choice is stored in your browser and nothing else is. You can change it at any time with Privacy settings in the footer, which brings the prompt back.

    Write to us with any question about what we hold or to have it removed, and we will act on it.

    Questions about your details

    Ask us and a rep will answer directly.